SMEs in Mexico: seeking service improvement

This report presents the results of  survey of SMEs in Mexico, outlining their budget priorities and their attitudes towards telecoms sourcing, mobile services and overall usage patterns. Table of Contents :   Executive summary In a nutshell Key messages SME budgets not moving SMEs buy IT solutions from telcos Mobile applications popular in Mexico SMEs want improved service delivery Analysis Priorities and spending Attitudes to telecoms Telecoms budgets Service improvement Wireline perspective Fixed services Video conferencing Mobile perspective SME mobile priorities About our survey Scope List of Tables Table 1: Mexico sample of the SME survey List of Figures Figure 1: SMEs in Mexico: general views on telecoms Figure 2: SMEs in Mexico: expected budget changes Figure 3: SMEs in Mexico: areas for improvement Figure 4: SMEs in Mexico: value-added services Figure 5: SMEs in Mexico: managed services Figure 6: SMEs in Mexico: IP services Figure 7: SMEs in Mexico: features considered important when adopting IP telephony Figure 8: SMEs in Mexico: video conferencing demand Figure 9: SMEs in Mexico: mobile telecoms priorities Figure 10: SMEs in Mexico: adoption of mobile data applications   For more information: visit us at :-http://www.aarkstore.com -SMEs in Mexico: seeking service improvement


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